Frequently Asked Questions
Discretionary cover merely entitles you to ask for assistance and indemnity when an adverse event leads to the need for assistance on how to deal with it or results in a formal claim. You have no guarantee of indemnity cover, only the right to have your request considered reasonably. Discretionary indemnity is not allowed in other EU member states (except Ireland and Malta), which either have state indemnity or require insurance. Discretionary indemnity has no independent influencers in the event of a disagreement.
Contractual indemnity which is what would be offered by the insurers is provided by way of a contractual guarantee in the form of an insurance policy. The policy clearly stipulates what is covered and what is excluded and you have the ability to make an informed decision and always be aware of where you stand with regards to coverage. Contractual indemnity is provided by insurers who are also regulated by the Financial Conduct Authority and have a transparent complaint and arbitration process managed by theFinancial Ombudsman Service.
You will always be free to switch provider. Lockton will advise you, at no cost, as to the particular issues you will need to consider, which will depend on your specific circumstances at the time. It is usual for a new indemnity provider to give advice around this and provide retrospective cover where necessary. However, if switching to a discretionary provider, such as the MDU, they may not be willing to provide this although they have done in the past at no additional cost. In this situation, we will advise you to ensure you have no gaps in cover.
As income is a material factor within a policy, we do expect you to advise if you are likely to exceed the income provided however our policies will be assessed not only on your income, but other ratings factors such as procedure numbers and the nature of the work undertaken. The policies are not solely based on income.
Many consultants are unaware that they may not have MDO cover in the event of a claim being brought by a sports club for negligence and the subsequent loss of revenue, as well as the patient, following treatment. Depending on your individual circumstances, MedicaInsure may not be suitable for you at present, although we do have an alternative provider who can help.